Patient Resources

 

General Information

Visiting Hours are always determined by the patient. If you do not wish to receive visitors, please tell a staff member. If one of your guests is a child under the age of 10, please consult the nurse in charge.

Public Restroom is located near the Gift Shop.

Phone Information Dial “9” to access a local outside line from the phone in patient rooms. When making long distance calls, please use your calling card or call collect. The pay phone is located in the West Wing waiting room.

Smoking Policy – Washington County Hospital is a smoke free hospital and smoke free campus.

Dining Room Hours– Cafeteria is Closed.
Soda and snack machines are located in the Dining Room and Front Lobby.

Chaplain Services – If you would like to contact your minister or a minister on call, please ask a staff member.

Toiletry items are available through the hospital, but most insurances including Medicare will not pay for these items. You may purchase them from the Gift Shop or ask your family to bring them from home.

Gift Shop – The gift shop is operated by the Washington County Hospital Auxiliary Volunteers. The hours are posted on the door.

Advance Directive Information – will be provided by the nursing staff.

Report Card Act – At Washington County Hospital we are committed to providing excellent patient care. In accordance with the Illinois Report Card Act [210 ILCS 86], the public has the right to access nurse staffing information. Requests for staffing information can be obtained by calling the Chief Nurse Executive (CNE) at 327-2202 Monday through Friday 8:00 a.m.-4:30 p.m. If unable to reach the CNE, you may leave a message or contact the appropriate nursing unit at 327-2292 or for LTC 327-2282.